Frequently Asked Questions

We hope this section helps answer a few of the questions you may have. If you have a question that is not covered in this section, or if you would like more information, please call Mayflower Gardens Convalescent Hospital at (661)943-3212.

Visiting Hours

Mayflower Gardens Convalescent Hospital has open visiting hours, based on the well-being of our residents. If you would like to visit before 8am or after 8pm please call in advance to ensure access.

Will Medicare cover my stay in the community?

If your Medicare card says “Hospital Insurance,” and you have had a qualifying hospital stay in the last 30 days, Medicare will generally pay 100% of your first 20 days in a skilled nursing community.

How often will the Rehabilitation staff work with my loved one?

When you arrive at Mayflower Gardens Convalescent Hospital you will be assessed and assigned a customized treatment plan. Each plan varies based on the needs of the resident.

How often will a physician or health professional visit?

Generally, each resident sees a physician when they are admitted and every thirty days thereafter. However, our nursing staff is in constant communication with each our physicians.

What articles of clothing should we bring?

We recommend bringing at least five changes of clothes and a pair of comfortable rubber-soled shoes. All items should be washed, clearly labeled with the resident’s name, and entered into the resident’s inventory log.

How is the laundry done? Can family members take laundry home?

If you would like us to do your laundry please notify the front office upon admission. Family members can, of course, take care of their loved one’s laundry. If your family member will be washing your laundry please provide a hamper with a lid and ensure it is picked up at least twice a week.

Each item of clothing is washed in an industrial machine at high temperatures. Please make sure the clothing that is brought is appropriate for washing and drying in these high temperatures. Each personal item must be labeled with the resident’s first and last name.

Is there someone who provides haircuts?

At Mayflower Gardens Convalescent Hospital we have a beautician and barber that visits our community once a week.

Can my loved one receive mail?

Mail is delivered to each resident daily, except on weekends and holidays.

Mayflower Gardens Convalescent Hospital
Attn: ____________ Room #_____
6705 Columbia Way
Lancaster, CA 93536

Can children visit?

We encourage children to visit, but we ask that you notify the charge nurse if anyone under the age of 12 will be in the community.

Can we bring a family pet to the community?

Your family pet is invited to visit as long as they are kept on a leash, cleaned up after, and up to date on vaccinations.

Is there any private space available to use?

You may reserve the activities lounge for any special event with notice.

Can I take my loved one home for a visit?

Residents may take a “leave of absence” with a physician’s authorization. This authorization can be arranged through our nursing staff. When leaving and returning the resident, or responsible party, must sign the “Leave of Absence” book in the nursing station.

How do I find out about activities provided for the resident?

We believe events and activities enrich our resident’s lives and have a powerful impact on the healing process. We create a fun, uplifting environment where our residents can be social, get involved, and enjoy their favorite hobbies and activities.

We pass out a monthly calendar to inform each resident of upcoming activities, and copies of this calendar can be obtained at the front desk.

Is smoking permitted in the community?

For the safety and health of our residents and staff, Mayflower Gardens Convalescent Hospital is a smoke-free community. We do, however, have designated smoking areas outdoors.

Can I bring in my loved one’s favorite food?

Always consult with the nursing staff before bringing food to residents. Many of our residents have physician-ordered specific diets with limitations. Any food kept in the resident’s room must be in properly sealed containers.

Who do I talk to about food preferences? Are there alternate options to each day’s menu?

After admission our on-site dietician interviews all of our residents. Our registered dietician keeps these meetings in mind when designing our dietary program.

We follow physician orders to meet the needs of each resident, while making sure the meals are enjoyable and full of flavor. We also administer oral supplements, as prescribed by physicians, and provide regular nutritional assessments by our dietician.

Should you wish for an alternative food item in place of what is on the daily menu, we ask that you inform the CNA. This information will then be passed on to the Food Service Director, and every effort will be made to accommodate needs.

Will my loved one have telephone access?

Residents are more than welcome to bring their cell phones, and all of our rooms are equipped with a telephone hookup. Please inquire about service activation. There are also cordless telephones at each of the nurses stations that are available for resident use.

Will my loved one have Internet access?

Wi-Fi Internet is provided on-site for all residents and their guests.

Will my loved one’s room have a television?

All of the rooms currently feature a free cable television. If you would like to bring your own television from home please check with our maintenance director to ensure fire codes are followed.

Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?

At Mayflower Gardens Convalescent Hospital we have a full-time business office manager. Our business office manager will answer any questions you may have regarding financial or billing concerns. To make an appointment with our business office manager, please contact the front desk.

Rehabilitation